Hi, thank you for taking the time to read our our privacy policy.

Our ‘Terms and Conditions’ and ‘Privacy Policy’ pages are here for you to understand how we protect our customers and visitors, and how we manage any data that we process as a result of our interactions with our site visitors and customers, both online and as a business.

These terms and conditions and our privacy policy may appear rather long and tedious (depending on your inclination) however, as a trustworthy online presence and e-commerce site we would like you to know how you are protected and that we believe we have given due consideration to both your privacy and the protection of any data you share as a result of your interaction with Resurface. We believe that we are meeting the General Data Protection Regulations required of us as a business operating from the United Kingdom under English law and hence (currently) within the European Union, with a World Wide audience.

By registering on the site you are required to give us an email address and you may also provide your name, as such we are required to provide you with details of our compliance with the General Data Protection Regulations with regards to how we collect, store this and any other personal data we may obtain.

Thank you for visiting and taking interest in the content of our site and for your business, happy browsing and happy mixing!

The Resurface Team

Privacy Policy

This privacy policy applies between you, the User of this Website and Resurface Ltd, the owner and provider of this Website. Resurface Ltd takes the privacy of your information very seriously. This privacy policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Website. Please read this privacy policy carefully.

Definitions and interpretation

Data Collectively all information that you submit to Resurface Ltd via the Website. This definition incorporates, where applicable, the definitions provided in the Data Protection Act 1998;
Cookies A small text file placed on your computer by this Website when you visit certain parts of the Website and/or when you use certain features of the Website. Details of the cookies used by this Website are set out in the clause below (Cookies);
Resurface Ltd,we or us Resurface Ltd, a company incorporated in England and Wales with registered number 10269789 whose registered office is at 7 Victoria Street, Englefield Green, Surrey, TW20 0QY;
UK and EU Cookie Law the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended by the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011;
User or you Any third party that accesses the Website and is not either (i) employed by Resurface Ltd and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to Resurface Ltd and accessing the Website in connection with the provision of such services.
Website The website that you are currently using, https://resurface.audio/, and any sub-domains of this site unless expressly excluded by their own terms and conditions.
  1. In this privacy policy, unless the context requires a different interpretation:
    1. the singular includes the plural and vice versa;
    2. references to sub-clauses, clauses, schedules or appendices are to sub- clauses, clauses, schedules or appendices of this privacy policy;
    3. a reference to a person includes firms, companies, government entities, trusts and partnerships;
    4. “including” is understood to mean “including without limitation”;
    5. reference to any statutory provision includes any modification or amendment of it;
    6. the headings and sub-headings do not form part of this privacy policy.

Scope of this privacy policy

  1. This privacy policy applies only to the actions of Resurface Ltd and Users with respect to this Website. It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites.

Data collected

  1. We may collect the following Data, which includes personal Data, from you:
    1.  in the event of simply registering to see our content and not entering into a transaction:
      1. Name
      2. Email address
    2. In the event of entering into a transaction we usually require:
      1. Name
      2. Company name, where applicable
      3. Email address
      4. Correspondence address or place of work
      5. Contact telephone number
      6. VAT details if you are within the EU.

in each case, in accordance with this privacy policy.

Our use of Data

  1. For purposes of the Data Protection Act 1998, Resurface Ltd is the “data controller”.
  2. For legal reasons under UK company law we will retain data relating to business engagement and your associated data for a minimum period of 7 years. For registered members of Resurface we will retain your name and email addresses the duration of your membership, if you wish to deregister, cease to be a member or unsubscribe from our mailing list you may do so in writing to info@resurface.audio or by unsubscribing using the link provided in all of our correspondence.
  3. Unless we are obliged or permitted by law to do so, and subject to any third party disclosures specifically set out in this policy, your Data will not be disclosed to third parties. This includes our affiliates and / or other companies within our group.
  4. All personal Data is stored securely in accordance with the principles of the Data Protection Act 1998 and the General Data Protection Regulations 2016/679. For more details on security see the clause below (Security).
  5. Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Website. Specifically, Data may be used by us for the following reasons:
    1. Access verification and monitoring of your use of the website
    2. For contact and verification in respect to conducting business pertaining to the website.
    3. Communication of industry news and website listings data that may be of interest to you by email, as described explicitly in the disclaimer and to which you provided consent at the point of registration.

in each case, in accordance with this privacy policy.

Third party websites and services

  1. Resurface Ltd employs the services of other parties for dealing with certain processes necessary for the operation of the Website and our business. The providers of such services do not have access to certain personal Data provided by Users of this Website.
  2. Where you agree enter into a contract of business for goods or services we will be required to pass your details onto third parties for contractual reasons, to generate payment, invoice and freight documentation, for example.
  3. Details of all third party providers that have record of your data maybe obtained at any time by making a request to info@resurface.audio.

Links to other websites

  1. This Website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This privacy policy does not extend to your use of such websites. You are advised to read the privacy policy or statement of other websites prior to using them.

Changes of business ownership and control

  1. Resurface Ltd may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of Resurface Ltd. Data provided by Users will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this privacy policy, be permitted to use the Data for the purposes for which it was originally supplied to us.
  2. We may also disclose Data to a prospective purchaser of our business or any part of it.
  3. In the above instances, we will take steps with the aim of ensuring your privacy is protected.

Controlling use of your Data

  1. If at any time we require you to submit further data, you will be given options to restrict our use of that Data.
  2. If you wish to further understand how your data has been obtained, how it is being processed or stored we commit to providing you an answer within 72 hours from you making a request to info@resurface.audio
  3. We will not share Data with third parties other than as outlined above, or as a result of legal necessity resulting from a business transaction.

Functionality of the Website

  1. To use all features and functions available on the Website, you are required to become a member of the Resurface website, to do this you will be required submit certain Data, specifically an email address, used as a unique identifier. We require membership to access functionality due making other members data (contact details) available to members on the marketplace.
  2. You may restrict your internet browser’s use of Cookies. For more information see the clause below (Cookies).

Accessing your own Data

  1. You have the right to ask for a copy of any of your personal Data held by Resurface Ltd (where such Data is held) there is no charge for this service, you may request details of your data by emailing info@resurface.audio

Security

  1. Data security is of great importance to Resurface Ltd and to protect your Data we have put in place suitable physical, electronic and managerial procedures to safeguard and secure Data collected via this Website.
  2. Password access is required for certain parts of the Website, you are responsible for keeping this password confidential. Passwords are held only by you, password access is controlled by the Word Press application alone. Administrators of the website can trigger new passwords and at no other time have access to your password.

Breach of Security

  1. We endeavour to do our best to protect your personal Data. However, transmission of information over the internet cannot be guaranteed to be 100% secure. We use security plug-ins to monitor activity on our website, in the event of identifying a security breach we ware committed to informing you and where appropriate the necessary authorities within 72 hours.

Cookies

  1. This Website may place and access certain Cookies on your computer. Resurface Ltd uses Cookies to improve your experience of using the Website and to improve our range of products and services. Resurface Ltd has carefully chosen these Cookies and has taken steps to ensure that your privacy is protected and respected at all times.
  2. All Cookies used by this Website are used in accordance with current UK and EU Cookie Law.
  3. Before the Website places Cookies on your computer, you will be presented with a message bar requesting your consent to set those Cookies. By giving your consent to the placing of Cookies, you are enabling Resurface Ltd to provide a better experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of the Website may not function fully or as intended.
    1. This Website may place the following Cookies:
Type of Cookie Purpose
Strictly necessary cookies These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
  1. You can choose to enable or disable Cookies in your internet browser. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser.
  2. You can choose to delete Cookies at any time; however you may lose any information that enables you to access the Website more quickly and efficiently including, but not limited to, personalisation settings.
  3. It is recommended that you ensure that your internet browser is up-to-date and that you consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings.

General

  1. You may not transfer any of your rights under this privacy policy to any other person. We may transfer our rights under this privacy policy where we reasonably believe your rights will not be affected.
  2. If any court or competent authority finds that any provision of this privacy policy (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this privacy policy will not be affected.
  3. Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.
  4. This Agreement will be governed by and interpreted according to the law of England and Wales. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of the English and Welsh courts.

Changes to this privacy policy

  1. Resurface Ltd reserves the right to change this privacy policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the privacy policy on your first use of the Website following the alterations.

You may contact Resurface Ltd by email at info@resurface.audio

Official Recognition

  1. Resurface is registered on the Public Register of Data Controllers in the UK with the Information Commissioners Office.

Attribution

  1. These terms and conditions were originated using a document from Rocket Lawyer (https://www.rocketlawyer.co.uk).